Privacy Policy

Dismissly ("we," "our," or "us") is committed to protecting the privacy and security of the personal information we collect through our school dismissal management platform (the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect the information of schools, school districts, staff, students, and parents/guardians who use our Service.

Our practices are guided by our commitment to safeguarding student data and are designed to comply with applicable privacy laws, including the Family Educational Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA).

We collect information solely for the purpose of providing and improving our Service. The types of information we collect include:

A. Information Provided by Schools and Districts

When a school or district (our "Customer") signs up for Dismissly, they provide us with information necessary to set up and manage their account. This includes:

• School Information: School name, address, and contact details.
• Staff Information: Names and email addresses of administrators and staff who will use the platform.
• Student Information: We receive or import student data as directed by the school. This typically includes student name, grade, teacher, and dismissal method (e.g., bus number, carpool). This data is considered part of the student's educational record under FERPA.
• Parent/Guardian Information: Names and contact information for parents, guardians, and authorized pickups, as provided by the school.

B. Information Collected Automatically

When you use our Service, we automatically collect certain technical information:

• Usage Data: Information about how you interact with the Service, such as features used and timestamps of activity. This helps us understand usage patterns and improve functionality.
• Device and Connection Information: We collect information about the computer or mobile device you use to access our Service, such as IP address, operating system, and browser type.

We use the information we collect for the following educational and operational purposes:

• To provide, operate, and maintain our Service.
• To manage dismissal processes, track student status, and communicate updates to authorized staff and parents.
• To provide customer support and respond to inquiries.
• To monitor and analyze usage to improve and enhance the Service.
• To maintain the security and integrity of our platform.
• To comply with legal obligations.

We do not use student personal information for advertising, marketing, or any commercial purpose. We do not build profiles of students for any purpose other than to support the authorized educational purposes of the school.

We do not sell or rent personal information. We only share information in the following limited circumstances:

• With Your School/District: All information collected is accessible to the Customer (the school or district) that contracted for the Service.
• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting. These providers are contractually obligated to protect the data and use it only for the services we have directed them to provide.
• Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or other legal process, or to protect the rights, property, or safety of Dismissly, our customers, or others.